Frequently Asked Questions

About Booch & Barbie

Booch & Barbie is a Singapore-based specialty store curating fully gluten-free foods and pantry essentials for people who want safer, easier, and more enjoyable gluten-free living. Our range includes breakfast products, cereals, snacks, cookies, crackers, pastas, spreads, and other carefully selected gluten-free finds from trusted brands.

Yes. Booch & Barbie is a fully gluten-free store. Every product we stock is gluten free. Some of our products contain oats, but these are not regular oats. They are made only with certified gluten-free oats sourced from trusted and established brands that follow gluten-free standards. That means you can shop with confidence knowing that our oat-based products are still part of our fully gluten-free range.

No. We are a curated gluten-free store. We carefully source and select products from trusted brands before adding them to our catalogue.

Our curation continues to grow, and currently includes brands such as: The Cinnamon Kitchen, Schär, Nairn's, Zenko, Kuranda Wholefoods, Brookfarm, San Remo, OB Finest, Mackays, Everiday, Arnott's Gluten Free, and Oreo Gluten Free, with more being added over time.

Bundles, Subscriptions & Promotions

Yes. We offer curated bundles from time to time to make shopping easier and more enjoyable, including themed bundles built around breakfast, snacks, gifting, and lifestyle needs.

Yes. We continue to expand our bundle offering based on customer needs, seasonal themes, and popular product combinations.

This is something we may introduce over time as we grow, especially for repeat essentials and refill-friendly favourites.

Product Safety, Ingredients & Certifications

Yes. Every product available at Booch & Barbie is gluten free.

Yes, some of our products contain oats. However, these are made only with certified gluten-free oats. We do not stock regular oat products outside our gluten-free standards.

Yes. Our oat-based products are part of our fully gluten-free range because they use certified gluten-free oats from trusted brands.

Yes. Many of our products are vegan-friendly. Product details and ingredients are listed on each product page so customers can choose according to their dietary needs.

Returns, Exchanges & Order Issues

Orders are packed securely to help products arrive in good condition while keeping packaging practical and minimal.

For food safety reasons, we do not accept returns for opened food items. Unopened items in original condition may be eligible for support if the product arrived damaged, the wrong item was delivered, or the product is expired upon arrival.

Please contact us at connect@boochandbarbie.com within 48 hours of receiving your order, and we will help resolve it.

Please take clear photos of the item and packaging and email us as soon as possible so we can review and assist.

Shipping, Delivery & Packaging

We manage our inventory closely and replenish stock regularly so customers receive products with good shelf life and freshness.

We deliver islandwide across Singapore.

Orders above SGD 40 qualify for free delivery. Orders below SGD 40 have a flat delivery fee shown at checkout.

We offer delivery options such as same-day, next-day, or standard delivery, depending on the option selected at checkout and service availability.

Freshness, Shelf Life & Storage

We curate from trusted and established gluten-free brands across different regions, selecting products that align with our gluten-free standards, ingredient quality expectations, and customer needs.

We carefully review each product before listing it. Our goal is to bring together gluten-free products that are trusted, enjoyable, and useful for everyday life — from breakfast staples to snacks and pantry essentials.

Shelf life varies by product category and brand. As a general guide, breakfast items such as cereals, granolas, and oats usually have a longer shelf life, while cookies, crackers, and specialty products may have a shorter shelf life depending on ingredients and formulation. The exact shelf life is always best checked on the individual product packaging.

Products are stored carefully in an air-conditioned warehouse to help maintain freshness and quality.

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store

Thoughtfully Picked, Globally Sourced and Affordably Priced

One-stop Gluten-Free Store